Privacy Policy
Last updated: March 31, 2024
Introduction
Memo2Post ("we", "us", "our") operates the Memo2Post service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
We use your data to provide and improve the service. By using Memo2Post, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you.
Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Voice Data
When you record voice memos using Memo2Post, we collect the audio file. This voice data is:
- Encrypted in transit and at rest
- Never shared with third parties
- Used solely to generate your content
- Stored securely on our servers
- Deleted upon your request
Usage Data
We may also collect information about how the service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Use of Data
Memo2Post uses the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service
- To gather analysis or valuable information about service usage
- To monitor the effectiveness of our service
- To detect, prevent and address technical issues
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your voice data is encrypted with industry-standard encryption. We maintain strict access controls and only authorized personnel can access your recordings.
AI Processing
Your voice memos are processed by our AI systems to generate content. This processing:
- Occurs on our secure servers
- Is not used to train general-purpose AI models
- Is not shared with AI service providers
- Generates content that remains your intellectual property
All content generated from your voice memos is owned by you. We do not claim ownership over the generated content.
Data Retention
Memo2Post will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations.
Your voice recordings are retained as long as your account is active. Upon account deletion or your request, all voice data is permanently deleted from our servers within 30 days.
GDPR Compliance
If you are a resident of the European Union, you have the right to:
- The right to access your personal data
- The right to correct inaccurate personal data
- The right to request deletion of your data
- The right to data portability
- The right to restrict processing
- The right to object to processing
To exercise any of these rights, please contact us at dan@memo2post.com with your request.
Data Deletion
You can request deletion of your account and all associated data at any time. Upon receiving your deletion request:
- Your account will be deactivated immediately
- Your voice recordings will be deleted within 30 days
- Your personal information will be anonymized
- Generated content remains your property
To request deletion, email dan@memo2post.com with your request.
Third-Party Services
Our service integrates with third-party platforms including LinkedIn, WordPress, Mailchimp, and Google Business Profile. When you authorize these integrations:
- We receive API access to publish content on your behalf
- We do not share your voice data with these services
- Generated content is sent only to your authorized accounts
- These services have their own privacy policies governing their data use
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: dan@memo2post.com
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.